• shiptalk 2026-07-25

  Three months into running deal reviews: what I'm learning about listening first

  I'm not a veteran at this yet, but three months of running deal reviews for my SE team has already taught me something about the order you say things in.

• shiptalk 2026-07-22

  Two things I learned from a week of QSRs

  Notes from a week of QSRs: what to do when a customer skips the POV, and a technique for finding the ask that actually moves a deal.

• shiptalk 2026-07-20

  Building technical champions is an SE job, not a side effect

  Champions don't happen by accident. A few patterns on identifying the right person early, and why relying on just one of them is the quiet way deals die.

• shiptalk 2026-06-23

  Three prompts every SE should have ready before a QSR

  Copy-paste prompts for deal prep, qualification gaps, and champion health checks — built to work with whatever notes or CRM export you've already got.

• shiptalk 2026-06-01

  Five rooms, three cities, one trip to India from Boston I'm still thinking about

  Eight weeks back in India for work — GenAI talks, sales enablement, and the conversations that didn't end when the sessions did.